“I can wholly, unequivocally and without reservation recommend working with you, Russ. I speak five languages, and I don’t think I can find the words in any to make that statement any stronger or more sincere.”
Jonty Yamisha, CEO, The Kabardian Group
And that's what I bring to the table.
Before I introduce myself fully, I want to assure you that you're in the right place.
If you're looking for an experienced technical copywriter who's helped many dozens of clients across many industries, then you'll be pleased to hear that you are in exactly the right place. Conversely, if you're not, thanks for visiting, have a look around if you've got time, and if you ever need an experienced and professional technical copywriter, then here I'll be.
Clients have told me that one of their biggest problems is sourcing the best people. It's one of their major risks and, more often than not, when they've got it wrong, it's proved expensive in more ways than one.
I get that. That's also why I don't want to waste 1 second of your time.
With that in mind, you can quickly check out what others have said about me and my work (below) and, if this is of interest, I look forward to hearing from you soon.
Kind regards,
Russ
Great, you're still here. So let me introduce myself properly...
Hi, I'm Russ, a native Brit, and I've been a technical copywriter since 1999 (my About page, and more info, is here).
Having worked with many clients across a range of industries I'm delighted to admit that I've helped them achieve superb results.
You've already seen snippets of some client testimonials above. A little further down the page are what other former clients have also said about me.
Once you've got through them, I hope you know that you're now seeing someone who's a professional at what they do. One who not only does exactly what they say they're going to do, but also does so when they say they will and delivers—I don't miss deadlines.
(There are also a load more testimonials on the testimonials page, if you're so inclined.)
I trust this piques your interest.
You can check out the rest of my site at your leisure, of course. See who I've worked with, what industries and what services I offer.
(Note: I don't work with everyone - we need to be a good fit else it's not worth it for either of us.)
I'll reiterate again that I have zero inclination in wasting an iota of your time. Everything on this site is all solid and verified information. However, if you have any questions, or I've overlooked something, then feel free to get in touch—I'd truly appreciate it.
The fastest method is either in the chat box in the bottom right (it comes straight through to me) or you can book a 30-minute evaluation/orientation call, below.
Book a Call
Click here if you'd like to book a 30-minute video call to discuss the problem you're having. On that page, you'll be able to pick a time and date.
I very much look forward to hearing from you.
Kind regards,
Russ
"Russ incredible as always. Controls the engagement. Exceeds expectations. Always a home run with Russ."
“Makes me reconsider what 5 stars means for everyone else I’ve worked with. Russ recorded videos explaining everything he was doing to help our document and how we could do it ourselves going forward. Teach a man to fish… Couldn’t recommend Russ more highly.”
“Russ has been nothing short of a sheer pleasure to work with. His technical mastery of MS Word is matched only by his responsiveness, professionalism and collaborative nature. I cannot say enough great things about him.”
“Russ has been a pleasure to work with, he is extremely knowledgeable and has taught me a lot during our time working together.
His communication is excellent, I really appreciated the walk though videos – it made a complex job very easy to understand and digest at my own pace.
Thank you so much for all your amazing work, you have made a lot peoples lives a lot easier! hope to work with you again soon.”
“By far the most skilled contractor with respect to his mastery of Microsoft Word. I also believe his is one of the most understated profiles as well. My experience with Mr. Crowley far exceeded my expectations.
Many freelancers claim to be able to assist with a client's problem but he not only quickly addresses the issue but also ensures you understand why and how he applied the solution. I will be coming back to him again in the future with more tasks.”
“Five stars isn’t enough. I wish all my staff and contractors were as professional and good at what they do as Russ is.
Russ helped us develop great looking, versatile, stable, but very complicated macro driven word template. The quality of his work, time management, efficiency and communication are outstanding. We have learned so much we didn’t know through working with him.
He also adds value by providing short videos explaining what he has done, so we can now easily do ourselves things that seemed too complicated to even consider.”
“Russ was extremely proactive. His attention to detail was stellar. His communication was immediate and clear. Would highly recommend!”
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“Russ was a perfect resource for developing a fairly technical and complicated application training guide.
The customer for whom we were doing the work changed emphasis mid-project, but the work Russ did is exemplary and we will be able to leverage both the content and the layout to great advantage going forward.
Being in vastly different time zones was not a problem for us, and he always provided the expected work in a reasonable time. He asked questions when needed and provided frequent updates to make sure neither of us were going in the wrong direction. He is a very high-caliber resource whom we hope to work with again.”
“Russ was perfect for the task (and perfect for most tasks, I’d imagine). He is creative, takes the initiative, writes with the right voice, illustrates appropriately, delivers what and when he promises, and even lets you know when he’s not going to be available.
I’ll re-hire him once we get our next deliverable together, but in the meantime, if you need someone with Russ’ skills, we can’t recommend him highly enough.”
“It was great to work with Russ and will definitely be working with him again.
Very knowledgeable, and during the job he taught me a thing or 3 !
Exceptional eye to detail.
Very skilled with Microsoft Word and Adobe which was used on the project.
Exceptional literacy skills.
Very Knowledgeable and experienced in regards to Quality Management and structure.
Assisted in guiding the project to completion, and suggested pivotal improvements. 10 out of 10 – Very impressed.”
“Russ helped us out of a tight spot, and completed a job for me that was time sensitive and involved a fair amount of explanation and guidance. Russ provided information videos explaining what he had done, delivered the work quickly and I can’t fault his communication.
The project delivered was as expected and nothing was too much bother for him. Would recommend for future word projects.”
“Russ is able to combine his technical expertise with a knack for writing and communication to develop effective and engaging teaching content. Great to work with!”
“Russ is a highly competent expert in technical editing and copywriting. Russ was able to work as a seamless extension to our business analysis and software development team to craft and update detailed design documents and analysis documents.
His experience and expertise improved not only the documents but also our team’s skills and capabilities by showing us new and improved ways of crafting and editing documents.
As an added benefit, Russ works/lives in a different time zone which allowed our team to provide him documents at the end of a day and receive them back from Russ when we arrived to the office in the morning. I and our entire team, wholehearted endorse Russ and his excellent work. We will definitely engage him again in the future. Thanks.”
