“Makes me reconsider what 5 stars means for everyone else I’ve worked with. Russ recorded videos explaining everything he was doing to help our document and how we could do it ourselves going forward. Teach a man to fish… Couldn’t recommend Russ more highly.”

“Makes me reconsider what 5 stars means for everyone else I’ve worked with. Russ recorded videos explaining everything he was doing to help our document and how we could do it ourselves going forward. Teach a man to fish… Couldn’t recommend Russ more highly.”

“Russ has been a pleasure to work with, he is extremely knowledgeable and has taught me a lot during our time working together.

His communication is excellent, I really appreciated the walk though videos – it made a complex job very easy to understand and digest at my own pace.

Thank you so much for all your amazing work, you have made a lot peoples lives a lot easier! hope to work with you again soon.”

“Russ Crowley is a true professional. I had to have a complex manuscript formatted in Microsoft Word for an academic press, and Russ delivered a perfect final product right on schedule. Along the way he was patient, understanding, courteous, and extremely resourceful in getting problems solved. I am 100% satisfied with his work, and I would gladly hire him again. He was great.”

“Five stars isn’t enough. I wish all my staff and contractors were as professional and good at what they do as Russ is.

Russ helped us develop great looking, versatile, stable, but very complicated macro driven word template. The quality of his work, time management, efficiency and communication are outstanding. We have learned so much we didn’t know through working with him.

He also adds value by providing short videos explaining what he has done, so we can now easily do ourselves things that seemed too complicated to even consider.”

“Russ was extremely proactive. His attention to detail was stellar. His communication was immediate and clear. Would highly recommend!”

“Russ was a perfect resource for developing a fairly technical and complicated application training guide.

The customer for whom we were doing the work changed emphasis mid-project, but the work Russ did is exemplary and we will be able to leverage both the content and the layout to great advantage going forward.

Being in vastly different time zones was not a problem for us, and he always provided the expected work in a reasonable time. He asked questions when needed and provided frequent updates to make sure neither of us were going in the wrong direction. He is a very high-caliber resource whom we hope to work with again.”

“Russ was perfect for the task (and perfect for most tasks, I’d imagine). He is creative, takes the initiative, writes with the right voice, illustrates appropriately, delivers what and when he promises, and even lets you know when he’s not going to be available.

I’ll re-hire him once we get our next deliverable together, but in the meantime, if you need someone with Russ’ skills, we can’t recommend him highly enough.”

“It was great to work with Russ and will definitely be working with him again.

Very knowledgeable, and during the job he taught me a thing or 3 !

Exceptional eye to detail.

Very skilled with Microsoft Word and Adobe which was used on the project.

Exceptional literacy skills.

Very Knowledgeable and experienced in regards to Quality Management and structure.

Assisted in guiding the project to completion, and suggested pivotal improvements. 10 out of 10 – Very impressed.”

“Russ helped us out of a tight spot, and completed a job for me that was time sensitive and involved a fair amount of explanation and guidance. Russ provided information videos explaining what he had done, delivered the work quickly and I can’t fault his communication.

The project delivered was as expected and nothing was too much bother for him. Would recommend for future word projects.”

“Russ is able to combine his technical expertise with a knack for writing and communication to develop effective and engaging teaching content. Great to work with!”

“Russ is a highly competent expert in technical editing and copywriting. Russ was able to work as a seamless extension to our business analysis and software development team to craft and update detailed design documents and analysis documents.

His experience and expertise improved not only the documents but also our team’s skills and capabilities by showing us new and improved ways of crafting and editing documents.

As an added benefit, Russ works/lives in a different time zone which allowed our team to provide him documents at the end of a day and receive them back from Russ when we arrived to the office in the morning. I and our entire team, wholehearted endorse Russ and his excellent work. We will definitely engage him again in the future. Thanks.”

“I have to agree with one of the testimonials on his profile that says, “Makes me reconsider what 5 stars means for everyone else I’ve worked with".

I’ve worked with many consultants in my career (both on Upwork and in real life.) I’ve found that good consultants provide you with the requested deliverable on time and on budget while keeping you informed on progress. Great consultants on the other hand also do this, but teach you something in the process.

I actually learned something from Russ in his initial proposal, before I even awarded him the contract. He showed me some problems in the document I provided for quote purposes, that I was not even aware of, which would have plagued me down the road. This also answered some long-standing questions I’ve had about Word in mind that I could never quite find the answer to.

Working with Russ answers once and for all, “what’s the difference between working with a professional/specialist vs an amateur/generalist?”

As a result of working with him, I have a new way of working with Word.

I also now have an asset – a properly structured, beautiful, REUSABLE Word template – in addition to my initial request.

And if that’s not enough, he provided videos explaining his work and findings that I can refer back to as needed.

By using Russ for this project, I feel as if I’ve made an investment in my project rather than simply conduct a business transaction.

I cannot recommend this man highly enough.”

“Russ is incredible!!!!!! A true professional and expert who went above and beyond for us. Thank you Russ!!”

“Russ was great to work with. He took the task that was handed to him and make certain that he understood what was being asked. When his questions seemed somewhat confusing, he made a short video to explain the issue that he was having and explaining in detail what his question was. This level of detail on his part made it easier to help him understand the task.

Russ is extremely knowledgeable and his skill in Word is at a very high level. He completed the task that we requested within a timely fashion and in line with what we asked. We look forward to opportunities to possibly work with him again in the future.!”

“Russ has been nothing short of a sheer pleasure to work with. His technical mastery of MS Word is matched only by his responsiveness, professionalism and collaborative nature. I cannot say enough great things about him.”

“Excellent work! Very thorough. Would work with him again.”

“Excellent work. Great communication - edits made quickly and efficiently with no wasted time. Will use again!”

“Russ was marvelous to work with. Responsive, helpful, knowledgeable, with quick turn around times. We look forward to working with Russ again.”

“Russ was such a pleasure to work with. He is clearly passionate about his work, and his passion is matched only by his clear expertise. I highly recommend.”

“Yet another successful Job Completed. Russ is a great resource that I can always rely on to provide exceptional work and advice to guide a project to successful completion. Thanks Russ.”

““Russ did an excellent job! Not only did he return the work well before deadline, but also went above and beyond in comprehensiveness and explaining what he’d done. Will definitely be working with Russ again soon.”

“Russ is a true professional and a pleasure to work with. I recommend highly!”

“He was great. Fast, attentive. Best of all, knows what he is doing.”

“Russ was absolutely fantastic to work with! He explained things to me that I wasn’t quite sure about and the quality of his work was second-to-none.

I’ve never met anyone who is this much of a whizz with MS Word. There were things I was confident that couldn’t be done… and Russ did them quickly and accurately. Thanks again Russ… I hope to be able to send more work your way in the near future.”

“Russ was great. Will be sending him additional work very soon.”

“We engaged Russ to turn a graphically designed Report Template into a functional and flawless Microsoft Word Report Template. From the beginning of our engagement, Russ was professional, responsive and demonstrated his knowledge of Microsoft Word by asking questions to fully understand our requirements and what 100% satisfaction would look like. I am happy to report that we are 100% satisfied and will without a doubt be looking at employing Russ’ services in the future.”

“Outstanding job by Russ, thank you.”

“By far the most skilled contractor with respect to his mastery of Microsoft Word. I also believe his is one of the most understated profiles as well. My experience with Mr. Crowley far exceeded my expectations.

Many freelancers claim to be able to assist with a client's problem but he not only quickly addresses the issue but also ensures you understand why and how he applied the solution. I will be coming back to him again in the future with more tasks.”

“Absolutely flawless execution of MS-WORD invoice template. Great communication and prompt delivery of work. Would hire again in an instant.”

“I have used multiple book formatters in the past, but none of them came even close to the expertise and skill of Russ. I am 100% certain I will be hiring him again in the future. I know when I give Russ a job, it will be done correctly without my having to double check everything. I was also blown away by his shooting videos to explain some things to me. He deserves stars well beyond 5!”

“I gave Russ, what I would consider quite a difficult project on behalf of a client. He did it quickly, extremely accurately and used his own initiative to make things easier for my client. I will certainly be asking Russ to do more Word conversions if the work comes up. Thanks again Russ!”

“Job was time sensitive and Russ nailed it. It’s nice to have professional contractors, like Russ, on here that you can rely on.”

“Russ was outstanding to work with. He got right back to me, and completed the project within a few hours. The work was exactly what I wanted. I look forward to working with him again.”

“Amazing communication, including video explanations with changes made. Works fast and comes up with great suggestions for improvement. Would definitely hire again!”

“I couldn’t recommend Russ more highly. He was knowledgable, created videos so I could understand what was happening all along the way and he was very easy to communicate with. Thanks for your help Russ! I look forward to working with you again.”